Efficient Troubleshooting and Knowledge Safeguarding
A connectavo Guide
The Benefits of a Knowledge Database in Maintenance Software
An effective knowledge database is an indispensable tool within today’s maintenance management solutions. Maintenance software from connectavo provides this in the form of a powerful function that not only makes troubleshooting easier, but also safeguards expert knowledge within a company and gives new users access to it.
Automatically generated suggestions based on past events
The knowledge database in connectavo uses past events to generate relevant suggestions for similar problems automatically. This means that information and solutions based on similar, previously solved issues are presented automatically when a new problem occurs. As it draws from an ever-growing database, this self-learning function continuously improves its recommendations.
All relevant documents displayed and highlighted
A key benefit of the knowledge database is the ability to display all the relevant documents relating to an event and highlight the most pertinent passages. These documents include operating manuals, repair manuals and technical specifications. Highlighting relevant information makes troubleshooting much easier as the user is taken directly to key passages and does not need to leaf through countless documents.
Support and knowledge safeguarding
The knowledge database simplifies troubleshooting through active user assistance and also provides an extensive collection of expert knowledge. It is particularly valuable to new users, who can access documented solutions and expert knowledge, and do not have to rely on in-person instruction. This safeguards expert knowledge within the company and ensures it is accessible to all.
Self-learning knowledge database for continuous improvement
The connectavo knowledge database is not a static archive – it is evolving all the time. As data from new events is gathered and analyzed, the recommendations and suggestions that are provided become increasingly precise, which continuously improves the troubleshooting process and assists in solving problems.
- Maintenance software for industry: Find out how the database is specifically optimized for industrial requirements.
Maintenance software for municipalities: Discover how municipal facilities can benefit from a knowledge database.
By taking advantage of the knowledge database in connectavo maintenance software, companies can significantly improve their service and maintenance processes and ensure that valuable expert knowledge is used effectively.